Shipping policy

Shipping Policy

At Olfena, we are committed to providing a smooth and reliable shipping experience for all our customers across the United States.

Shipping Time

  • Orders are processed within 1–3 business days.

  • Standard delivery usually takes 3–7 business days after processing.

  • Delivery times may vary depending on your location and carrier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your order and delivery location.

  • Free shipping may be available on qualifying orders or during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can easily track your package.

Delivery Delays

Delivery may occasionally be delayed due to weather, holidays, carrier issues, or other circumstances beyond our control.

Incorrect Address

Please make sure your shipping address is correct before placing your order. Olfena is not responsible for delays or additional charges caused by an incorrect or incomplete address.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us as soon as possible so our support team can assist you.

Contact Us

For any shipping-related questions, please contact Olfena Customer Support.

Thank you for shopping with Olfena!